FAQ's
General Information
Care Innovation Summit is a one-day UK conference for senior leaders working across residential care, home care, dementia services and organisations involved in designing and developing care environments.
The event brings together care providers, policymakers, sector experts and industry partners to explore the practical ideas, innovations and strategies shaping the future of adult social care.
The programme features three dedicated conference streams, allowing delegates to focus on the topics most relevant to their role.
Future of Care
This stream focuses on the strategic and operational challenges facing care providers today, including:
- Financial resilience and investment strategies for care home groups
- How research, data and innovation can improve care outcomes and decision-making
- Policy updates affecting carers and adult social care
- Digital care systems, interoperability and the role of technology in modern care services
- Practical guidance on navigating CQC regulation and improving quality ratings
Dementia Care
This stream explores how providers can improve care and support for people living with dementia and their families. Sessions cover:
- National dementia policy updates from the All-Party Parliamentary Group on Dementia
- Dementia care innovation and research shaping best practice
- Improving dementia care pathways within care homes
- Supporting family carers and reducing reliance on antipsychotic medication
- Young onset dementia and improving awareness, diagnosis and support
Healthcare Design & Build
This stream focuses on the design, development and sustainability of care environments, including:
- Designing care homes that improve dignity, independence and wellbeing
- Creating dementia-friendly environments within regulatory requirements
- Biophilic design and the role of nature in improving resident wellbeing
- Deciding whether to refurbish or rebuild care home facilities
- Sustainable design strategies that reduce environmental impact in care settings
Alongside the conference programme, delegates can take part in networking sessions, meet suppliers in the exhibition area and connect with peers from across the sector.
The aim of the summit is to provide practical insights, strategic thinking and real-world solutions that help care organisations improve quality, strengthen resilience and prepare for the future of adult social care.
Date: 11 June 2026
Location: Business Design Centre, London
Care Innovation Summit is designed for leaders working in adult social care and related sectors, particularly those in C-level, senior leadership and decision-making roles.
Typical attendees include:
- Care home, homecare and residential care providers, owners and directors
- Managing directors and CEOs of care organisations
- Registered managers and deputy managers
- Clinical leads and compliance professionals
- Operations managers and regional directors
- Workforce, HR and quality leads
- Architects, designers and developers working in care environments
- Technology providers and suppliers to the care sector
- Consultants, advisors and sector specialists
If you are involved in running, managing, improving or supporting adult social care services, retirement living, public or private care environments, this conference is designed for you.
Care Innovation Summit provides practical insights and strategic updates for care home, home care and domiciliary care owners, senior leaders and professionals working across adult social care.
Across the Dementia Care, Future of Care and Healthcare Design & Build stages, you will learn about:
- The latest dementia care innovation, policy updates and best practice
- Financial resilience, workforce challenges and leadership in care
- Research, technology and digital systems shaping the future of care
- Care home design, refurbishment and sustainable environments
- Supporting carers, improving pathways and integrated working
- CQC updates and how to move from compliance to quality improvement
Sessions focus on real-world challenges facing care providers and offer practical ideas, case studies and strategies you can take back to your organisation.
Yes. The summit is specifically designed for care home owners, directors and managers looking for:
- New ideas and innovation that drive commercial growth, excellent care and long term stability for care homes, homecare and complex care providers
- Regulatory and workforce updates that provide clarity and actionable strategies on leveraging compliance and workforce management for commercial success
- Networking with other senior leaders to explore meaningful partnerships and relevant support for shared industry challenges and opportunities
- Practical solutions to sector challenges from financial instability and compliance pressure to increased demand for complex care and investment scarcity
Many attendees return each year to stay informed and connected.
Tickets & Booking
You can attend Care Innovation Summit 2026 by selecting one of the available ticket options online through the official event website:
https://careinnovationsummit.co.uk/booking-and-prices/
To secure your ticket, simply:
- Visit the booking page
- Select your ticket type (care provider or supplier)
- Complete the registration form with your contact and professional details
- Confirm payment (if applicable)
- Receive your confirmation email and ticket information
Once registered, you will receive an email confirmation with full event details, including what to expect, how to access the venue, and how to prepare for the conference.
If you experience any issues with booking or require group bookings for multiple delegates, you can contact the event team directly at: info@careinnovationsummit.co.uk
Early booking is recommended as delegate places and VIP tickets can sell out before the event date.
Ticket prices for Care Innovation Summit vary depending on ticket type and booking period.
The pricing structure includes:
- Super Early Bird tickets
- Early bird tickets
- Advance tickets
- Standard tickets
- Partner or group discounts: when booking 3 or more tickets, you will receive a 15% discount
Your delegate ticket includes:
- Access to all conference sessions and panel discussions
- Entry to the exhibition area
- Networking opportunities
- Refreshments and catering
- Access to selected post-event materials or recordings (if applicable)
For the most up-to-date ticket prices and offers, visit:
https://careinnovationsummit.co.uk/booking-and-prices/
Care Innovation Summit offers different ticket types depending on whether you are a care provider or a supplier to the care sector.
Provider tickets
Provider tickets are intended for professionals who deliver or manage care services, including:
- Care home and homecare owners and directors
- Registered managers and deputy managers
- Operations and regional managers
- Clinical leads and care professionals
- Leaders in domiciliary care and home care services
These tickets are typically offered at a reduced provider rate to ensure the conference remains accessible to care organisations.
Supplier tickets
Supplier tickets are designed for organisations that sell products or services to the care sector, such as:
- Technology providers
- Care equipment suppliers
- Recruitment or training companies
- Architects, designers and developers
- Consultants and sector service providers
Supplier tickets are priced differently because suppliers also benefit from exhibition space, networking and meeting potential customers within the care sector.
If you are unsure which ticket type applies to your organisation, contact info@careinnovationsummit.co.uk before booking.
Yes. Care Innovation Summit offers a 15% group discount for organisations booking multiple delegate tickets.
This discount is designed for care providers, organisations and leadership teams who want to attend the conference together and benefit from the learning across the three streams: Future of Care, Dementia Care and Healthcare Design & Build.
The group discount applies when 3 or more delegates from the same organisation register together.
Benefits of group bookings
Booking as a group allows your team to:
- Attend different conference streams and share insights afterwards
- Bring back practical ideas across leadership, dementia care and care environment design
- Align senior teams around strategy and innovation in adult social care
To access the 15% group discount, visit the booking page and the discount will automatically apply at checkout:
https://careinnovationsummit.co.uk/booking-and-prices/
On-the-day ticket purchase may be available if the event has not sold out, but it is strongly recommended to book in advance.
Booking in advance ensures:
- Guaranteed entry
- Faster check-in
- Access to pre-event updates and information
- Inclusion in networking and delegate communications
If you plan to book on the day, contact the event team first at info@careinnovationsummit.co.uk to confirm availability.
No physical badge is sent in advance.
Once you have registered, you will receive a confirmation email before the event. Your badge will be printed for you using your registration details and will be ready to collect when you arrive at the venue.
This helps keep registration quick and efficient on the day.
Conference sessions, keynotes and panel discussions are included within your delegate ticket and do not require separate booking.
However:
- VIP roundtables or 1-2-1 meetings may require sign-up
- Entry to sessions is subject to room capacity
If session booking is required, you will receive instructions by email before the event.
Venue, Travel & Accommodation Information
Care Innovation Summit takes place at:
Venue: The Business Design Centre
Address: Business Design Centre Ltd, 52 Upper St
City: London
Postcode: N1 0QH
The venue is chosen for accessibility, transport links and capacity for a national care conference.
You can reach Care Innovation Summit by car, train or public transport.
By train
The nearest train station is:
Angel
From the station, you can reach the venue by:
Taxi: 2–5 mins
Walking: 3–5 mins
Bus: 3–5 mins
By car
Use the following postcode for sat nav: N1 0QH
Detailed travel info:
https://www.businessdesigncentre.co.uk/visitors/
Parking details:
On-site parking: Yes
Spaces Available: 250
Cost: First 2 hours – £12, Hourly rate thereafter – £6
Disabled parking: Yes
Charge Points: Yes
Nearby car parks:
Upper Street Car Park (1–3 Minutes)
ParkBee Angel – Upper Street Car Park (1–3 Minutes)
Angel Central Car Park (3–5 Minutes)
Sainsbury’s Tolpuddle Street Car Park (3–5 Minutes)
Elia Mews Car Park (5–10 Minutes)
Amwell Street Car Park – Green Parking (10–12 Minutes)
We recommend checking parking details in advance via:
https://www.businessdesigncentre.co.uk/visitors/parking/
There are a range of hotels and accommodation options near the venue, including:
- Budget hotels
- Business hotels
- Serviced apartments
- Accessible accommodation
The team have negotiated discounted rates at hotels around Business Design Centre, exclusively for event attendees.
Tel: +44 (0)1905 732737
Email: reservations@eventexpressuk.com
Find Accommodation online: www.businessdesigncentre/accommodation
Accessibility & Facilities
Yes. Care Innovation Summit is held at the Business Design Centre in London, a venue designed to support accessibility for all visitors.
All floors of the venue are accessible via passenger lifts with low-reach buttons, braille, black mirrors and distress alarms. To find out more about accessibility and BDC, visit their website:
https://www.businessdesigncentre.co.uk/visitors/accessibility/
If you have specific accessibility requirements, such as:
- Wheelchair access
- Assistance for hearing or visual impairments
- Reserved seating
please contact the event team in advance at info@careinnovationsummitco.uk so arrangements can be made to support your visit.
Yes. A cloakroom facility is available at the venue for delegates attending Care Innovation Summit.
You can use the cloakroom to store items such as:
- Coats and jackets
- Small bags
- Personal belongings during the conference
Please note that:
- Space may be limited during busy periods
- Large luggage or suitcases may not always be accepted
- Items are left at the owner’s risk
If you are travelling to the event with luggage, we recommend checking with the venue or contacting the event team at [insert email] in advance.
Exhibiting, Partnership & Participation
Yes. Care Innovation Summit offers exhibition opportunities for companies supplying products or services to the care sector.
Exhibiting allows you to:
- Meet senior decision-makers from care organisations
- Showcase products, technology and services
- Generate leads and partnerships
- Build brand awareness in the care sector
To request an exhibitor pack or floor plan, visit:
https://careinnovationsummit.co.uk/interested-in-exhibiting-or-sponsorship/
Or contact: info@careinnovationsummit.co.uk
Yes. A range of sponsorship packages are available for organisations looking to increase visibility and position themselves as leaders in the care sector.
Opportunities may include:
- Headline sponsorship
- Stream or stage sponsorship
- Lanyard and/or badge sponsorship
- Content and speaking opportunities
- Branding across event marketing
Visit:
https://careinnovationsummit.co.uk/interested-in-exhibiting-or-sponsorship/
Or contact the partnerships team: info@careinnovationsummit.co.uk
Care Innovation Summit features expert speakers from across the care sector.
If you are interested in speaking:
- Submit a speaker proposal
- Share your expertise or case study
- Demonstrate thought leadership relevant to care innovation
- Topics typically include:
Workforce and leadership
- Dementia care
- Technology and digital transformation
- Design and build
- Regulation and quality
- Business growth and sustainability
Submit your interest here:
https://careinnovationsummit.co.uk/contact/
A limited number of volunteer or event support roles may be available for students or professionals seeking experience at a major care conference.
To enquire about volunteering, contact: info@careinnovationsummit.co.uk
VIP & Care Leaders Club
VIP attendance at Care Innovation Summit is by invitation only and cannot be purchased as a standard ticket.
VIP places are complimentary and are offered exclusively to members of the Care Leaders Club – a professional network for senior leaders and decision-makers working across adult social care.
To be considered for a VIP ticket, you must first join the Care Leaders Club. Membership is free and is designed for:
- Care home owners, directors and CEOs
- Senior leadership teams within care groups
- Once accepted into the Care Leaders Club, eligible members may receive a complimentary VIP invitation to attend Care Innovation Summit, subject to availability and suitability.
To apply to Care Leaders Club, use the link below and fill out the form with your relevant details. A member of our team will review your application and be in touch.
Apply to the Care Leaders Club here:
https://www.careroadshows.co.uk/south-care-home-leaders-club#second-section
If you are unsure whether you qualify for VIP status, contact the team at info@careinnovationsummit.co.uk with your job title, organisation and reason for interest.
The Care Leaders Club is an exclusive professional community for senior decision-makers across the UK adult social care sector. It has been created specifically for care home owners, care home group CEOs and senior leadership teams who want to connect with peers, share insight and help shape the future of care.
The club provides a trusted environment where experienced leaders can openly discuss the challenges facing the sector, exchange ideas and access fresh perspectives on leadership, innovation and sustainability in care. By bringing together senior figures from across residential care organisations, the Care Leaders Club aims to support better decision-making, stronger care businesses and improved outcomes for residents and staff.
Membership offers opportunities to engage with industry insights, connect with other leaders in the sector and receive invitations to selected networking opportunities and events connected to the Care Innovation Summit.
To apply to Care Leaders Club, use the link below and fill out the form with your relevant details. A member of our team will review your application and be in touch.
Apply to the Care Leaders Club here: https://www.careroadshows.co.uk/south-care-home-leaders-club#second-section
Care Leaders Club membership is designed for owners and senior leadership teams within the care industry, particularly those leading care home groups.
Key points about membership include:
- Complimentary membership for eligible care home owners and senior leaders
- Membership structured by group size to ensure relevant engagement and communication
- For larger organisations, the CEO may nominate colleagues to participate in the community
- Invitation-only membership, with applications carefully reviewed to maintain a trusted network of senior leaders
The aim of the Care Leaders Club is to create a high-calibre community of leaders who are committed to improving care services, sharing knowledge and strengthening the future of adult social care.
Media & Event Policies
Yes. Photography and video recording will take place during Care Innovation Summit for marketing and promotional purposes.
By attending, you acknowledge that:
- Event photography and filming may be used on websites, social media and future marketing
- Audience members may appear in wide-angle crowd shots
- Speaker sessions may be recorded
- If you do not wish to appear in photography or video, please inform the event team at registration or contact info@careinnovationsummit.co.uk in advance.
International Information
Yes. Care Innovation Summit welcomes international delegates working in healthcare, social care, design, technology and related sectors.
International attendees join to:
- Learn from UK care sector leaders
- Explore innovations and best practice
- Build partnerships with UK organisations
Contact
For general enquiries, booking help or partnership opportunities:
Email: info@careinnovationsummit.co.uk
Phone: 01425 838393
Website: https://careinnovationsummit.co.uk/contact/